Unified Communications:Applications:PAB as an IP Phone Service

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Description of Solution

This solution provides the ability to create an IP Phone Service that links directly to the Personal Address Book (PAB) service passing along the User ID and PIN to provide automatic login.

This solution (and scenario discussed below) is idea for the following scenario:

• Company or Department looking to share a common Directory that is:
  • Searchable (like the Corporate Directory)
  • Maintained via a single account linked to Personal Address Book
  • Ability to specify more than one number for a searchable Contact
• Assign the common Directory to a logical grouping of IP Phones accessed either by the Services button or a Speed Dial Service URL assigned to a line appearance on the IP Phone.

This solution is to not be mistaken as a replacement for system wide Abbreviated Dials that are provided in traditional PBXs.

Technical Requirements of Solution

This solution has been confirmed and is provided for those utilizing Cisco Unified Communications Manager 6 and 7

The scenario discussed below will show how to do the following:

• Create an IP Phone Service directly linked to PAB
• Create a Phone Button Template with a line designated as a Speed Dial Service URL
• Subscribe an IP Phone to the newly created PAB IP Phone Service
• Assign the new Phone Button Template to the IP Phone subscribed to the PAB IP Phone service
• Assign the PAB IP Phone Service to the Speed Dial Service URL for direct linking to PAB via a 'Speed Dial'

Note: This solution example discusses only the Administrative (CCMAdmin) part of setting up PAB in the manner discussed above and nothing else regarding PAB. It is assumed the individual utilizing this will have common knowledge of PAB and how it works.

1. Create IP Phone Service directly linked to PAB:
1. Log into Cisco Unified Communications Administration
2. Go to Device -> Device Settings -> Phone Services
   

   

   Add PAB As An IP Phone Service Screenshot 1 of 4
3. Add a New Phone Service. In this example the following attributes are set:
   • Service Name & ASCII Service Name: Personal Address Book
   • Service Description: Personal Address Book as a Service
   • URL: http://cucmpub.company.com:8080/ccmpd/login.do?name=#DEVICENAME#&service=pd
   

   

   Add PAB As An IP Phone Service Screenshot 2 of 4
4. Add New Parameter for PIN
   • Parameter Name: pin
   • Parameter Display Name: PIN
   • Default Value: <blank>
   • Parameter Description: PIN to Log Into PAB
   • Parameter is Required: Checked
   • Parameter is a Password (mask contents): Checked
   

   

   Add PAB As An IP Phone Service Screenshot 3 of 4
5. Add New Parameter for UserID
   • Parameter Name: userid
   • Parameter Display Name: UserID
   • Default Value: <blank>
   • Parameter Description: Username for PAB
   • Parameter is Required: Checked
   • Parameter is a Password (mask contents): Un-Checked
   

   

   Add PAB As An IP Phone Service Screenshot 4 of 4
6. Save
2. Create a Phone Button Template with a line designated as a Speed Dial Service URL:
1. Go to Device -> Device Settings -> Phone Button Template


Add Phone Button Template for IP Service URL Screenshot 1 of 2
2. Copy an existing or create a new Phone Button Template for Phone Type PAB will be linked to (in this example CIPC - IP Communicator)
3. Modify Button that will be used as Speed Dial to PAB as Speed Dial Service URL (in this example Line 2 will be used):
   • Feature: Service URL
   • Label: Service URL 1
   

   

   Add Phone Button Template for IP Service URL Screenshot 2 of 2
4. Save
3. Subscribe an IP Phone to the newly created PAB IP Phone Service:
1. Go to Device -> Phone
2. Go to IP Phone that will Subscribe to PAB
3. Under IP Phone go to Related Links -> Subscribe/Unsubscribe Services and click Go
   

   

   Subscribe PAB As An IP Phone Service Screenshot 1 of 2
4. Subscribe to Phone Service created in previous step (i.e. - Personal Address Book). In this example the following attributes are set:
   • Service Name & ASCII Service Name: Personal Address Book
   • PIN: Masked Entry of PIN for User who's PAB will be logged into (in this example: 123456)
   • UserID: User who's PAB will be logged into (in this example: CiscoTest1)
   

   

   Subscribe PAB As An IP Phone Service Screenshot 2 of 2
5. Save (or Subscribe) and Close out of the Phone Service Subscription window to go back to the IP Phone Configuration Page
4. Assign the new Phone Button Template to the IP Phone subscribed to the PAB IP Phone service:
1. Under IP Phone go to Phone Button Template and select Phone Button Template created in previous step (i.e. - Standard CIPS 1L - 1SURL - 6SD - SCCP)
   

   

   Select Phone Button Template with Service URL Screenshot 1 of 2
2. Save & Reset the IP Phone
3. You should now see Add a new SURL for adding the PAB IP Phone Service as a Speed Dial on the IP Phone (in this example: Line 2)
   

   

   Select Phone Button Template with Service URL Screenshot 1 of 2
5. Assign the PAB IP Phone Service to the Speed Dial Service URL for direct linking to PAB via a 'Speed Dial':
1. Under IP Phone click on Add a new SURL
   

   

   Add PAB as a Service URL to IP Phone Screenshot 1 of 2
2. Select the following:
   • Button Service: Select name of PAB IP Phone Service from drop-down (in this example: Personal Address Book)
   • Label & ASCII Label: Type name to display on IP Phone (in this example: Personal Address Book)
3. Click Save & Close
4. Add a new SURL should now be replaced with the Label you typed in the previous step displaying that you have associated PAB as a SURL to the IP Phone
   

   

   Select Phone Button Template with Service URL Screenshot 2 of 2
5. Click Save & Reset the IP Phone

You should now be able to get directly into PAB via Services or the Speed Dial Service URL assigned on the particular IP Phone.

External References

These instructions were self-generated and do not have any external links